Terms & Conditions
Last updated: April 2026
Services
Woodseer Autos provides MOT testing, car servicing, vehicle diagnostics, mechanical repairs and bodywork services. All work is carried out by experienced technicians to a professional standard.
Quotes & Pricing
We provide clear, itemised quotes before starting any work. Quotes are valid for 14 days unless otherwise stated. Additional work discovered during a repair will only be carried out with your prior approval.
Payment
Payment is due upon collection of your vehicle unless otherwise agreed. We accept cash, debit card and credit card payments.
Warranty
All repairs come with a parts and labour warranty. The warranty period depends on the type of work carried out — please ask for details when booking.
Vehicle Collection
Vehicles must be collected within 3 working days of completion notification. We are not liable for any damage, theft or loss of vehicles left on our premises beyond this period, except where caused by our negligence.
Liability
We take reasonable care with all vehicles in our possession. Our liability is limited to the cost of the work carried out. We are not liable for pre-existing conditions, wear and tear, or issues unrelated to the work we performed.
MOT Testing
MOT tests are carried out under DVSA standards (Testing Station V106376). A pass or fail certificate is issued based on the condition of your vehicle on the day of test. Where repairs are required, advisories will be explained clearly. We offer a free partial retest on the same vehicle if remedial work is carried out by us within the DVSA-allowed window.
Customer Property
Personal items left in your vehicle remain your responsibility. We recommend removing valuables before drop-off. We are not liable for loss or damage to personal property left inside the vehicle.
Complaints
If you are unhappy with any aspect of our service, please contact us within 14 days of work being completed and we will do our best to resolve the matter promptly. For MOT-specific disputes, you may also contact the DVSA.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
For questions about these terms, contact us at info@woodseerautos.co.uk or call 020 7537 2447.